Creating Reports in QuickBooks, Part 1

QuickBooks comes with dozens of report templates that can be run as is. This month and next, we’ll show you ways to make them “fit” your company.

Reports are your reward for all that hard work you put in entering records and transactions in QuickBooks. Sure, you can always find individual invoices, sales receipts, and customers by using the software’s search tools, but in order to make smart business decisions, you need to be able to see related subsets of the information you so carefully entered in neat rows and columns.

You’ve probably created at least some basic reports in QuickBooks. You may have, for example, wanted to see who’s late paying you, or whether you have unpaid bills. You might need to know your stock levels, or which purchase orders are still unfilled. You certainly want to keep a close eye on whether you’re making or losing money.

QuickBooks Report Center

The QuickBooks Report Center displays examples of reports you can create using your company’s own data.

QuickBooks makes it easy to get those answers in only a few seconds. But to get really meaningful, targeted views of your accounting information, you’ll want to shape your reports so that they reveal precisely what you need to know. You can do some of this on your own, but you might want to enlist our help to drill down even further – and to create and analyze the more complex output that some reports can provide.

Configure Preliminary Settings
As we often do when we’re starting a tutorial on a specific QuickBooks feature, we’re going to send you to the Preferences window first thing. Open the Edit menu and select Preferences, then Reports & Graphs. With the My Preferences section open, you can instruct QuickBooks on some of the ways reports should be handled. You can choose to:

  • Have the Modify Report window open every time you create a report (to remind you to make any necessary changes first).
  • Set your Refresh options. If you always want to have the most current data displayed when you generate a report, you can tell QuickBooks to Prompt me to refresh or Refresh automatically by clicking on the button in front of the appropriate response. Choose Don’t refresh—the fastest method—if you don’t want to be interrupted when you’re working with a report. You can refresh when you’re done.
  • Draw graphs in 2D to make them run faster, and Use [black and white] patterns instead of colors to better differentiate between segments.
  • Each person who has access to QuickBooks can set these Preferences any way he or she wishes.
Setting Up Company Preferences

You must be the QuickBooks Administrator to set Company Preferences.

You can decide on your own whether Aging Reports should start the aging process from the due date or the transaction date. Decide how you want Items and Accounts to appear in reports. And if you click the Format button located directly below Default formatting for reports, you can alter their appearance, for example, by changing fonts and indicating what information should appear in the header and footer.

For other preferences, you may need our help. Do you understand the difference between running Summary Reports as Accrual or Cash? And have you worked with a Statement of Cash Flows before so you can assign accounts to various sections? This is a report we should be generating and analyzing periodically for you, so don’t worry about dealing with it on your own.

Note: QuickBooks was designed for small businesspeople, not accountants. But if you really want to get the most out of it to make the best business decisions possible, let us help you with those concepts you don’t understand.

Navigating the Report Center

The QuickBooks Reports menu

The QuickBooks Reports menu

Unless you’re working with a very old version of QuickBooks, you have two options for accessing the software’s reporting functions. You can simply click on Reports in the left vertical pane to open the Report Center. Or you can get there by opening the Reports menu (which includes links to other areas, like the Transaction Journal, in addition to lists of QuickBooks’ reports divided by category).

Next month, we’ll look at some reports and their customization options in QuickBooks. In the meantime, as always, we’re available to work with you on enhancing your knowledge of QuickBooks reports and their setup.

Can’t Keep Up with Bills? QuickBooks® Online Can Help

There are more pleasant accounting tasks than paying bills, but QuickBooks Online organizes and simplifies this critical chore.

How does your company keep track of its bills now? If you’re like a lot of small businesses, you’re still dealing with a lot of paper. You may have a paper or electronic calendar where you enter all of the due dates as bills come in. When you see one approaching, you either take out your checkbook or schedule an online payment. Then you store all of your paid paper bills in file folders in case you have to look back at them.

It’s probably pretty clear to you that this isn’t the best system. You occasionally miss payments because a bill was lost in transit or for some other reason didn’t make its way to you. Or you were out of the office for a few days and didn’t look back on deadlines you missed. QuickBooks Online can help keep bill-payment running smoothly and your relationships with vendors on the up-and-up.

Two-Step Process

Before you can start paying bills, you have to enter them into QuickBooks Online. This will entail a bit of extra work the first time you deal with a particular vendor, but there are numerous benefits to handling your accounts payable in this fashion, like:

  • Speed. Once you’ve created a framework (template) for a bill, it will take minimal time to pay it in the future.
  • Documentation. All of your bill payments will be recorded in QuickBooks Online, so you won’t have to hunt through checkbook registers or file folders to see if a bill was paid.
  • Timeliness. QuickBooks Online will always remind you when a bill must be paid (if you’ve set it up correctly).

To enter a bill, click the plus (+) sign at the top of the screen and click on Vendors and then Bill. This screen opens:

Bill

You’ll enter information about each bill on a screen like this. There are fields not pictured here that you’ll sometimes have to complete. So let’s start a conversation about the whole process.

Looks pretty simple, doesn’t it? It is – if you have a simple bill like the one you receive for gas and electric. You select the vendor by clicking on the arrow next to the blank field in the upper left and choosing from the list that opens. The Mailing Address and Terms should fill in automatically if you’ve done all of your initial QuickBooks Online setup. If not, you can add and edit this information.

Bill date refers to the date of the bill itself, not the day payment is due to the vendor. That goes in the Due date field. Select your Account from the list that opens when you click in that field, and enter a Description and Amount. If that’s all that’s required for that bill, you can save it and proceed to the next. It’s now recorded as a bill that needs to be paid.

Recurring Payments

Some of your bills are just one-offs,but others arrive on a regular basis. So QuickBooks Online has tools that will minimize the time required to process them after you’ve entered the basic information once. After you’ve completed a bill, click Make recurring at the bottom of the page to see this screen:
QuickBooks Online

QuickBooks Online lets you create templates for bills to use in future payments.

This screen is self-explanatory. You simply tell QuickBooks Online how much notice you want before a bill’s due date so you can process the payment. Take care with this screen to avoid paying bills too early, which affects your cash flow unnecessarily, or too late.
You have three options when you’re creating a Recurring Bill template. You’ll choose one from the list that opens when you click the arrow in the Type field:

  •  Scheduled. This is best used when the details of a transaction don’t change, like rent or a loan payment. You don’t have to do anything for the payment to be dispatched; it’s done automatically for you at the interval you set. You can, however, ask to be notified every time this occurs.
  • Reminder. You could use this for periodic payments that will require editing before they’re sent. For example, you’ll probably need to change the amount on your utility bills every month. QuickBooks Online will place a reminder in your Activities list on the home page.
  • Unscheduled. If you have bills that contain a great deal of detail but aren’t due on a set schedule, you can save the template and call it up when you need it by clicking the gear icon in the upper right and selecting Recurring Transactions.

Next month, we’ll talk about the process of actually paying bills. If in the meantime you start entering bills and find that you’re having trouble completing the fields required for more complex bills, call us to schedule a session or two.

What Are Payroll Items in QuickBooks®?

If you plan to process your own payroll using QuickBooks, you need to understand how payroll items work.

Considering processing your own payroll in QuickBooks? Whether you’re moving from a payroll service or getting ready to pay your first employee, you’re taking on a complex set of tasks that requires a great deal of setup and absolute precision. But the reward is complete control over your compensation records and transactions, and constant access to your payroll data.

If you have no experience dealing with paychecks, deductions, and payroll taxes, we strongly recommend that you let us help you get started. QuickBooks simplifies the actual mechanics of setting up and running payroll, but there’s still a lot you need to know.

It goes without saying that accuracy is critical here. You’re responsible for your employees’ livelihoods and for maintaining any benefits they’ll receive. Federal, state, and local taxing agencies will count on you to submit the proper payroll taxes and filings on time; failure to do so can result in stiff penalties and worse.

A Look Around Payroll Items

That said, we’ll give you a brief preview of how QuickBooks Payroll Items work. You must first make sure that payroll is turned on. Open the Edit menu and click Preferences, then click Payroll & Employees | Company Preferences.
 Company Preferences

The Company Preferences screen in Payroll & Employees Preferences

Under QUICKBOOKS PAYROLL FEATURES, make sure the button in front of Full Payroll is filled in by clicking on it. If you’re interested in exploring Intuit’s online payroll service, we can tell you about that, as well as advise you on the other options displayed here.

This element of your accounting is complicated enough that QuickBooks has a separate setup tool to guide you through the myriad details you’ll need to provide. You find this tool by going to Employees | Payroll Setup. This is a multi-screen, wizard-like tool that walks you through the process of providing information about employees, compensation, benefits and other additions/deductions, and taxes. Each page poses questions, and you provide answers by entering data and selecting options from drop-down lists. In doing so, you’re creating Payroll Items.

This is a time- and labor-intensive process, one that will send you scrambling for all of the minutiae that make up your payroll system. Once you have your payroll framework established, though, as we said earlier, everything will be in one place and easily accessible.

A Useful List

The information you entered in Payroll Setup is likely to change and need modification. Maybe you forgot to account for something while you were working in the wizard, or perhaps you just want to look up a bit of payroll data. To do any of these, open the Lists menu and click on Payroll Item List.
 Payroll Item List screen

You can access this menu from the bottom of the Payroll Item List screen.

The window that opens contains a list of the Payroll Items you created. It looks like a checkbook register, with one line devoted to each item. You’ll be able to view, for example, its Type, any Limit imposed, the Payable To name, and Tax Tracking designations. At the bottom of this list, you’ll see three drop-down menus: Payroll Item, Activities, and Reports. When you click on the down arrow next to Payroll Item, you’ll see the menu displayed in the above image.

Warning: There are many options in this menu for altering Payroll Item definitions. QuickBooks allows you to do this, but we would caution you here. If it involves an action that we have not gone over with you, please ask us about it.

​This is fairly self-explanatory. To Edit or Delete a Payroll Item or make it Inactive, highlight it in the list and click on the correct option. You can also Customize Columns in the table and perform other related tasks. When you click on New Item and select EZ Setup on the next page, this window opens:

Payroll

You can add Payroll Items by working your way through this wizard-like progression of screens.

QuickBooks will help you here by asking questions and building a Payroll Item based on your responses. There’s much more to know about working with Payroll Items and assigning them to employees. We’re ready to help introduce you to payroll processing in QuickBooks – once you’re ready to take it on.

Better Budgeting Using QuickBooks® Online Plus

Everyone groans when budget time rolls around. QuickBooks Online Plus offers tools that simplify the process.

Budget. The word evokes a sense of dread in most small business managers’ minds. Large corporations have entire teams of accountants that work on this critical element of financial planning. You, on the other hand, must go it alone – or with the help of other staff if your company is big enough.

Why is this chore so difficult? Several reasons. The biggest stumbling block is probably the sense of uncertainty. How do you know what your income and expenses will be for the coming year? QuickBooks Online Plus can’t tell you how to plan the next year in terms of numbers, but its tools can make the mechanics of building a budget easier.

QuickBooks Online Plus

Finding the start of your fiscal year in QuickBooks Online Plus

Do you know exactly when your fiscal year starts? You’ll need this information before you can get started on your budget. Click the gear icon in the upper right next to your company name, and then select Account and Settings | Advanced. The first entry here tells you what the First month of fiscal year is.

Creating a Framework

To get started building your budget, click the gear icon again and select Tools | Budgeting. Click New Budget to open the mini-interview wizard (if it didn’t open automatically). QuickBooks Online Plus creates what are called Profit and Loss Budgets. This kind of budget tracks the numbers in your income and expense accounts. There are three ways to create one, as you’ll see when you click Next on the first page of the interview. You can:

  • Work from historical amounts by copying last year’s data into the spreadsheet,
  • Start from scratch, or
  • Copy data from an existing budget.
QuickBooks Online Plus.

You can choose from these three options to create your budget in QuickBooks Online Plus.

Click in the button in front of No amounts. Create budget from scratch, and then click Next. QuickBooks Online Plus’s budgets consist of a table divided into months (columns) and accounts (rows). You can break this down into even greater detail by subdividing your budget and tracking accounts separated by TerritoriesClasses, or Customers if this kind of information is important to youFor now, click the button in front of Don’t subdivide.

When you click Next, you’ll be asked to select the fiscal year for your budget. Click the down arrow to the right of Select fiscal year and choose the appropriate year. Type an easy-to-remember name for your budget in the box below and click Finish. The mini-interview will close, and your budget spreadsheet will open.

Entering the Numbers

QuickBooks Online Plus defaults to a monthly view when you first open it, but you can change this at any time to Quarter or Year by clicking the arrow in the field next to View by in the upper right corner.

If you had copied income and expense data from the previous year, or from an existing budget, those numbers would appear in the corresponding cells and could be changed to create a new budget. You opted to start from scratch, so the table is empty. You can just start entering individual numbers – not within the spreadsheet cells themselves, though.

Look down to the bottom left corner of the screen. If you’ve highlighted Discounts given, for example, by clicking on that label in the spreadsheet column, you’ll see a line directly below that last row that reads Edit – Discounts given.

This area is where you’ll do your actual data entry. If the drop-down list to the right of Enter by is set to Month, you’ll see 12 boxes below labeled with the months of the year. If you anticipate that every month will contain a different figure, enter the numbers in the correct boxes and click Save & Next. QuickBooks Online Plus will copy your numbers into the actual budget spreadsheet.

If the number will remain the same for each month, you can enter it in the Jan box and click Copy Across, then Save & Next (click this button after every row change). Your cells for that account will be automatically populated.

Entering quarterly budget data

Entering quarterly budget data

If you think more in terms of quarterly income and expenses, you can highlight the correct account and select Quarter from the drop-down box next to Enter by (see above image). Fill in your quarterly totals, and QuickBooks Online Plus will divide those evenly between each set of three-month periods. The result would look like this:
QuickBooks Online Plus

QuickBooks Online Plus can divide quarterly totals into monthly budget numbers.

And of course, if you select Enter by: Year, you’ll only enter one number that QuickBooks Online Plus will divide evenly into 12 months.
When you’re done with your budget, click Finish.
This is a lot of information to absorb all at once, and we imagine you may have some questions on budget projections and on the actual mechanics of creating a budget using QuickBooks Online Plus. As always, we’re happy to hear from you.

Setting Up User Access in QuickBooks®

Will multiple employees be working with your QuickBooks® company file? You’ll need to define their permission levels.

If you ever did your bookkeeping manually, you probably didn’t allow every employee to see every sales form and account register and payroll stub. Most likely, you established a system that allowed staff to work only with information that related to their jobs. Even so, there may have been times when, for example, someone pulled the wrong file folder or was sent a report that he or she shouldn’t have seen.

​QuickBooks helps prevent this by setting virtual boundaries. You can specify which features of the software can be accessed by employees who work with your accounting data. Each employee receives a unique user name and password that unlocks only the areas he or she should be visiting.

restrict users

To help minimize errors, maintain data integrity, and preserve confidentiality, QuickBooks lets you restrict users to designated areas in the software.

Here’s how you as the Administrator can define these roles. Open the Company menu and selectSet Up Users and Passwords | Set Up Users. The User List window opens. You should see yourself signed up as the Admin. Click Add User and enter a User Name and Password for the employee you’re adding. Confirm the Password and check the box in front of Add this user to my QuickBooks license. Click Next.

Note: You can have as many as five people working in your QuickBooks company file at the same time, depending on how many user licenses you’ve purchased. Not sure? Press F2 and look in the upper left corner. If you need more than five user licenses, talk to us about upgrading to QuickBooks Enterprise Solutions.

In the next window that opens (see above screen), you’ll be given three options. Probably you’ll most often select the second option, which lets you specify the screens this user can see and what he or she can do there. The first—All areas of QuickBooks—would seldom be granted. And the third allows us to come in and do whatever tasks have been outlined in our work relationship (troubleshooting, monitoring, creating and analyzing reports, etc.).

​Click the button in front of Selected areas of QuickBooks and then Next. You’ll see the first in a series of screens that deal with the software’s functional areas: Sales and Accounts Receivable, Purchases and Accounts Payable, Checking and Credit Cards, Inventory, Time Tracking, Payroll and Employees, Sensitive Accounting Activities (funds transfers, online banking, etc.), Sensitive Financial Reporting, and Changing or Deleting Transactions.

Selective Access

When you give employees Selective Access in a particular area, you can further define their roles there.

The Sales and Accounts Receivable screen is a good example. You can see the options offered in the above image. By clicking on the buttons pictured, you’re giving this employee permission to both create and print transactions. Below these options, you’ll be able to keep him or her from seeing customers’ credit card numbers in their entirety by clicking in the small box. When you’re finished, click Next.

Keep clicking Next and proceed through the rest of the screens. Your choices will be similar on each. But be sure to read all of the descriptive text very carefully. Keep in mind the importance of confidentiality issues and security as you go along.

The ninth screen, Changing or Deleting Transactions, deserves special attention. First, should this employee be able to change or delete transactions in his or her assigned area(s)? Even though you trusted these employees to work with finances when you hired them, consider this question carefully. Depending on the volume of transactions processed every day, you may want to reserve this ability for yourself.

We may or may not have established and password-protected a Closing Date for your company file. This is the date when the books for a specific time frame have been “closed,” meaning that transactions should not be entered, added, or deleted prior to it. We can talk with you about the pros and cons of such an action.

A summary of user access rights

A summary of user access rights

Here and on every other screen in this multi-step wizard, you can always click the Back button if you want to return to a previous window. When you’re finished, you’ll see a screen like the one in the above image that summarizes the choices you have just made.

If you’re feeling any uncertainty or confusion about the whole issue of access rights, we’ll be happy to go over your options with you. These are important decisions. You’ll want to stress to your employees that restricting their permissions does not signal a lack of your trust in them. Rather, QuickBooks provides these tools to protect everyone who uses the software as well as any external individuals and companies that might be affected.

Make QuickBooks® Your Own: Specify Your Preferences

Your business is unique. Make sure that QuickBooks® knows how you operate.

QuickBooks was designed to be used by millions of businesses. In fact, it’s possible to install it, answer a few questions about your company, and start working right away. However, we strongly suggest you take the time to specify your Preferences. QuickBooks devotes a whole screen to this customization process. You can find it by opening the Edit menu and selecting Preferences.
Edit | Preferences in QuickBooks.

This is the screen you’ll see when you go to Edit | Preferences in QuickBooks. You can turn features off and on, and customize the software in numerous other ways.

Let’s look at some examples of what you can do on this page. In the image above, Accounting is highlighted. You can see that QuickBooks makes it easy for you to specify your preferences. You simply click in boxes to check or uncheck them. Sometimes, you’ll click on the desired button in front of a list item. Other times, you’ll be asked to enter numbers and text.

Tip: When you click on a tab in the left navigation pane of the Preferences window, you’ll notice that there are two tabs in the larger pane on the right. If My Preferences is highlighted and there are no options on that screen, click on Company Preferences.

​Some of the screens here, like Accounting, contain complex concepts. Do you know, for example, why you would or wouldn’t want to Use account numbers? What Retained Earnings are?

Warning: While the mechanics of this process are simple, there may be times when you don’t understand what’s being asked because you’re either not familiar with the terms  or you don’t know which option you should choose. Rather than guessing, please connect with us to set up a to go over all of the content in the Preferences window.
Some preferences are easier to define. Let’s look at one of these:

Time & Expenses

The Time & Expenses window in QuickBooks’ Preferences

The image above is a partial snapshot of the screen that opens when you select Time & Expenses from the left vertical tab in the Preferences window. 

Tip: If you start making changes and decide you’d like to return to the options selected before you started, click the Default tab in the upper right.

Your options here are very simple:

  • Do you want to use the time-tracking features in QuickBooks?
  • On what day does your work week start?
  • Does all of the employee time worked and recorded get billed back to the appropriate customer? (You can change this manually on each time entry by checking or unchecking the box in front of )
  • When you create an invoice for a customer who has outstanding time charges, do you want to be able to select those from a list?

​If you check the box in front of Create invoices from a list of time and expenses, this box will appear when you open the Create Invoices window and select a customer who needs to be billed for time:

creating an invoice

If you are creating an invoice for a customer who has received services but who has not been billed for them yet, you can opt to have those charges added to the invoice.

You’ll notice that there’s a box in the lower left corner labeled Save this as a preference. While QuickBooks allows you to specify preferences in countless areas in the Preferences window, you will often have the opportunity to make an exception for a particular action as you’re working on transactions. Also, as shown here, you can sometimes turn on specific preferences once you’ve already started a task.

You’re not required to go through all of the entries in the Preferences window before you start working. You can always go there to see if there’s a setting you can change if an element of QuickB?ooks isn’t performing the way you expected.

But we think it’s a good idea to learn about all of your options in the software before you get started. If you let us go through this process with you, you’ll learn not only about the customization allowed, but you’ll also get a good introduction to all of the things that QuickBooks can do. You’ll also discover where your knowledge of accounting may be lacking. And we’ll learn more about your business and its needs. Contact us and we’ll help you get going.

Using Sales Receipts: When? How?

Some types of businesses always use sales receipts. Some use them occasionally. Here’s what you need to know about them.

How do you let your customers know how much they owe you, and for what products or services? In these days of ecommerce and merchant accounts, your customers may provide a credit card number over the phone or on a website. Or perhaps you send invoices after a sale and receive checks or account numbers in the mail. QuickBooks can help you both create the invoices and record the payments.

There’s another type of sales document that you can use in certain situations: the sales receipt. You’d probably be most likely to use one of these when customers pay you in full for products or services at the same time they receive them.

sales receipt

If you receive full payment for a product or service at the same time the customer receives it, you should use a sales receipt.

Completing a sales receipt is similar to filling out an invoice or purchase order. Click Create Sales Receipts on QuickBooks’ home page or open the Customers menu and select Enter Sales Receipts. A screen like the one above will open.
Choose a Customer from the drop-down list and a Class (if applicable). If you have created more than one Template (more on that later), make sure that the correct one appears in the field. Verify that the appropriate Date and Sale No. read as they should. Click on the type of payment you’re receiving, and enter the check or credit card number where necessary (a small window will open for the latter).
Note: If you are working with a type of payment that does not appear in the four icons, click on the arrow below More to add it.
Now you’re ready to select the products or services you sold by clicking on the arrow in the field under Item to open the available list (if you have not created a record for what you’re selling, select <Add New> and complete the fields in the New Item window that opens). Enter the quantity (Qty.). The Rate, Amount, and Tax fields should fill in automatically, based on the information you entered when you create the item’s record.
When you’ve entered all of the items that the customer is paying you for, you can choose which Customer Message will appear on the sales receipt (you can see your options in the drop-down list found in the lower left corner of the screen). Anything you enter in the Memo field will be for your internal use only; it will not appear on the printed or emailed sales receipt.
Click Save & Close or Save & New.

Customizing Sales Receipts ​

customizing forms

QuickBooks provides tools for customizing forms, including sales receipts.

QuickBooks’ forms contain the fields most often used by small businesses. But you can alter them in numerous ways to meet your company’s needs. To customize a sales receipt, open the Sales Receipt window and click on the Formatting menu. Select Manage Templates.

You’ll want to make a copy of the original sales receipt so that the original will always be available. Click the Copy button in the lower left. “Copy of Custom Sales Receipt” appears in the list of templates. In the Preview pane on the right, click in the field next to Template Name and replace the existing name with a new, more descriptive one if you’d like. Click OK.

The Basic Customization window opens. Click on Additional Customization at the bottom of the screen. You’ll see a window like the one in the image above. Click the Columns tab.  The list on the left displays all of the columns that can be included in the body of your sales receipt.

​Click in the boxes below Screen and Print to indicate which columns should display on your QuickBooks screen and which should appear on the customer’s copy. The numbers in the Order column can be changed to reflect which column will come first, second, etc.

Numerous Options

There’s a lot more you can do to customize your QuickBooks forms. And there are other situations where you might want to issue a sales receipt. We’ve only been able to touch on both topics here, but would be happy to schedule time with you to explore these elements of QuickBooks.

Tracking Products and Services in QuickBooks® Online, Part 2

Last month, we explored the process of creating a product record. Now we’ll look at where they’re used in QuickBooks Online.

Have you been able to create records for all of your products and services? If you have a large inventory, this can be quite a time-consuming process. But we highly recommend that you build complete records, even when you create them as you need them. This is critical if you plan to track inventory items.

You’ll use your product and service records in several areas of QuickBooks, including invoices and estimates, purchase orders, and sales receipts. There’s also an entire set of reports dedicated to products and inventory.
Important: If you’ve tried creating Inventory Items in QuickBooks Online but have only been allowed to set up Services or Non-Inventory Items, you missed a step when you were completing your Company Settings. Click on the small gear icon in the upper right (next to your company name), then on Settings | Company Settings. Click on Sales in the left vertical tab to see the Products and services section. If any of these three options is turned off, click in the box to turn it on.
Company Settings

Figure 1: These three options in Company Settings must be labeled On in order to make use of all of QuickBooks Online’s inventory-tracking features.

This is one of the reasons we recommend that you let us help you set up QuickBooks Online, even if you’re making a transition from the desktop version of QuickBooks. If you don’t visit every area of Company Settings and designate your preferences, you may get frustrated as you start working, thinking that the site isn’t capable of doing everything you need.

Using Your Records
You’ll see why it was so important to build a thorough set of product and service records when you start to enter data in transaction forms. Assuming that you’ve also created records for your customers and vendors, filling out an invoice, for example, is mostly just a matter of selecting the correct options from drop-down lists.

Of course, even if you have a comprehensive set of records, you’ll certainly take on new customers and vendors, and start offering additional products and services down the road. When this occurs, or if you didn’t complete your setup work because you absolutely had to start entering transactions, you can add items as you need them.

create transactions

Figure 2: When you create transactions, you can choose products or services from a list of existing records or add new ones “on the fly.”

Once you’ve selected a customer and either accepted the default terms and dates or edited them to reflect your needs, you’ll click on the arrow to the right of the first field in the body of the invoice, as pictured in the example above. You can scroll down and find the item that the customer wants to purchase in the list that drops down or click on +Add New.

If you do the latter, the Product/Service information panel will slide out from the right. You can then create a record for the product or service, like we wrote about last month.

A Running Tally
Here is another reason why it’s so important to be conscientious about completing product records. When you enter that number in the Initial quantity on hand field, QuickBooks Online uses that as a starting point for tracking your inventory levels. Every time you process a form indicating that you’re selling x number of widgets, the site subtracts that from the most recent total.

stock levels in real time.

Figure 3: QuickBooks Online helps you keep a close eye on your stock levels in real time.

When you click in the Quantity field, a small cartoon bubble opens above it, telling you how many units are currently available. This keeps you from selling items that you don’t have. It also indicates when you may have too much of a product, and it’s not selling quickly.

Unless you have a very small product list, you may not recognize overstocks. So QuickBooks Online offers several reports that can help you track your inventory. Click on Reports in the left vertical tab, then All Reports, then Manage Products and Inventory to see what’s available.

The Inventory Valuation Detail report

Figure 4: The Inventory Valuation Detail report

Setting up QuickBooks Online for a successful launch can be challenging. So can the concepts involved in tracking your inventory of products. We’re always happy to help with either process – or both.

Tracking Products and Services in QuickBooks® Online, Part 1

Inventory management requires precision, constant attention, and smart decisions. QuickBooks® Online can help.

If you started small with your business, keeping track of your product inventory was probably pretty easy. Maybe you kept your stock in a few boxes or a closet, and it was easy to tell at a glance what needed replenishing.

As you grew, the process of inventory-tracking started to get unwieldy. You were selling too many products in too large a volume; a casual look at your inventory no longer sufficed. And  physical inventory counts took a lot of time. So you found yourself with too many of some items and not enough of others.
Keeping inventory items at financially-responsible levels is a delicate balance. If you have too much on hand, you tie up money. Too little in stock, and, well, you know what happens: you wind up with unfulfilled orders and unhappy customers. QuickBooks Online can help.

Building Inventory Records

​QuickBooks Online’s inventory-management tools help you:

  • Create thorough records for each product and service that you sell.
  • Fill out sales and purchase forms — like invoices and purchase orders — quickly and accurately using these item records, and,
  • Generate reports that provide the real-time status of your inventory.
QuickBooks Online’s inventory management

Figure 1: You can build a database of product and service records using QuickBooks Online’s inventory management tools.

Here’s how to get started. Click on the gear icon in the upper right, next to your company name, and select Products and Services. Once you start adding records, this screen will display a table containing critical details about your inventory and non-inventory items as well as the services you sell.

Click New in the upper right corner. A vertical pane will slide out of the right side of the screen, asking you what type of item you want to describe. Select Inventory item, and the Product/Service information window opens. Enter the name of your item in the first field and its SKU (optional) in the next. You can upload an image if you’d like, too.

The line below this information reads Is sub-product or service. You should only click in the box in front of it if you have already created a parent product or service and want to put this item in a sub-category of it. In the example above, Writing tools is the parent category and 3 4×6 journals, multi-color is one member of that product category. (Questions? Ask us.)

​As you can see, you can modify some options here without completely starting over. If this item should have been classified as a Non-inventory item, click Change type and select the correct one. You can also delete your image or replace it with another.

 Initial quantity on hand

Figure 2: You need to be absolutely sure that your Initial quantity on hand figure is correct in this window, since it will affect transactions and reports.

How many units of this item do you have right now? Enter that number in the field and then choose today’s date from the calendar that’s available in the As of date field. Your Inventory asset account should be pre-selected to Inventory Asset. Account designations must always be correct in QuickBooks Online.

Warning: If you are unfamiliar with assigning items to accounts, let us walk you through the early stages of setting up your inventory records. We can help you understand the Chart of Accounts and how it relates to various tasks you’ll be doing.

Enter the description you would like to appear on sales forms in the Sales information field. Then complete the Sales price/rate box. This is the price that you will charge customers for the item. If sales tax will be applied, click in the box in front of Is taxable to create a check mark. Sales of

Product Income will probably already appear in the Income account field.

​Go through similar steps in the Purchasing information fields, keeping in mind that the Cost field should reflect your cost to buy the items you sell, if indeed you do purchase and resell inventory. When you’re done, click Save and close or Save and new.

This is a lot of work, but it’s important work. You’re building the foundation for your inventory management system.

Next month, we’ll look at how you will be using your item information in transactions and reports.

Why You Should Use QuickBooks® Snapshots

QuickBooks® provides multiple ways to get information about your customers, and their payments, and your company itself. The software’s Snapshots provide quick, thorough overviews.

What do you do when you need to get information in QuickBooks about customers or about payments they’ve made in QuickBooks? You have several options. You could, for example:

  • Create a report
  • Go to their Customer pages
  • Click on Receive Payments on the Home Page and use the Find arrows (not very elegant or fast, but would be an easy way to find recent payments).

One of QuickBooks’ strengths is its flexibility. It helps you find the exact information you’re looking for in a variety of ways.  Which one you choose at any given time depends on what screen you’re working on at the moment and precisely what slice of data you need.

A Home Base
The desktop version of QuickBooks doesn’t have a “dashboard,” like web-based financial applications do. Dashboards are like home pages on steroids. Rather than just providing navigational tools and menus, Snapshots display charts and grids and lists representing the data that you’d most likely want to see when you first log on, like account balances, summaries of income and expenses, and high-priority tasks, with links to related activity screens. You can usually customize these.

QuickBooks’ Reminders tell you what needs to be done either today or very soon. But they don’t reveal anything about your financial status. Snapshots do. There are three versions: Company, Payments, and Customer.
QuickBooks Customer Snapshot

Figure 1: The QuickBooks Customer Snapshot sums up each customer’s activity and history in a one-page view.

Many Sections

Let’s look at the Customer Snapshot to see how these work. To find it, click on Snapshots in the left vertical navigation pane. When the window opens, make sure that the Customer tab is active; if not, click on it. Click on the arrow next to the CUSTOMER field in the center of the very top to select a customer.

You’ll see three columns of information here. The left pane displays some commonly sought numbers (like Total Sales) and some numbers that you might have trouble finding any other way (Average days to pay, etc.). In the middle, you’ll see Recent Invoices and Recent Payments. And the right section (not shown in the screen shot) includes two customizable graphs, Sales History and Best Selling Items.

This is the default layout, the information boxes you’ll see when you first open the Company Snapshot. To remove any of them, click on the X in the upper right corner. You can restore them at any time by clicking the arrow next to Add Content in the upper left and then clicking the +Add button next to the one you want.

You can also move the blocks into different positions on the page. Grab one by clicking on its header and holding it, dragging it to the preferred position, and releasing it.

Personalized Pages

Customer Snapshot.

Figure 2: You can add, delete, and move blocks of data around in the Customer Snapshot.

Users who have been assigned access to the data that each Snapshot contains can customize their own views by adding or deleting sections and rearranging them. So each employee can have his or her own unique-looking Snapshots, though the real-time data in all of them will be the same.

Note: If you’ve given employees besides yourself access to QuickBooks, it’s important that you assign permission levels to them. You probably don’t want everyone to be able to see and modify everything in your file. We can help you set these up.

Other Snapshots
The other two Snapshots are more complex, containing more data options. They can, however, be customized in the same ways that you personalized the Customer screen. The Payments Snapshot can give you a quick update on things like Recent Transactions and A/R by Aging Period.

The Company Snapshot lets you display up to 12 lists and charts, including:

  • Account Balances,
  • Customers Who Owe Money,
  • Expense Breakdown, and,
  • Vendors to Pay.

This would be a good page to use as your dashboard (home page), especially since it can also show you your Reminders. With the Company Snapshot open, go to Edit | Preferences | Desktop View | My Preferences and click on the button in front of Save current desktop. Remove the checkmark in front of Show Home page when opening company file if one is there.

​QuickBooks’ Snapshots can get you up to speed quickly on critical elements of your accounting file, but there are other reports that you should run regularly, including complex standard financials reports that require expert analysis. We can help you interpret these, which in turn will help you make smarter, more informed business decisions.