QBO’s tools are generic enough that myriad businesses can use it. But custom fields and classes help you shape it to meet your specific needs.
Start from the Beginning with Custom Fields
Let’s look at custom fields first. When we refer to “fields,” we simply mean the rectangular boxes in records and forms that either already contain data or that can be filled in by you, either by entering the correct word or phrase, or by selecting from drop-down lists. Most of these are already named. On an invoice, for example, there are fields for information like Invoice date and Due date.
But you can add up to three additional fields to sales forms. To do so, click the gear icon in the upper right corner of the screen and select Account and Settings, then click Sales in the vertical navigation bar on the left. The second block here contains Sales form content. Click Custom fields, and you’ll see something like this:
Additional Categorization with Classes
You can filter many reports by class. QuickBooks Online contains report templates designed specifically for reporting by class, like Sales by Class Detail, Purchases by Class Detail, and Profit and Loss by Class.
Here’s how you create your own list. Click the gear icon in the upper right of the screen and select Account and Settings. Then click Advanced in the left vertical navigation toolbar. Under the fourth heading, Categories, you’ll see Track classes. If the word “Off” appears to the right, click in the box to turn this feature on. A box like this will appear:
You can create classes as you’re entering transactions by clicking the arrow next to Class over to the right of the screen and selecting +Add new. We recommend, though, that you think this through ahead of time and make at least an initial list by clicking the gear icon in the upper right and choosing All Lists, then Classes, then New.